
Frequently asked questions
Where Are the glass products made?
All glass is blown domestically in Ohio. You can even watch the process on twitch.tv/glassmoonman or kick.com/glassmoonman.
Do you make water pipes/bubblers?
Very rarely, but Moonman makes spoon pipes that you won’t find anywhere else.
Do you offer wholesale options?
Yes! Please send us an email at moonman@moonmandesigns.com if you are interested in wholesale/bulk orders.
Are there any special care instructions for cleaning the glass?
Spoon pipes should be soaked in 90% or better isopropyl alcohol; other than that, all other glass can be cleaned normally with glass cleaner or any non-abrasive cleaner.
I don’t smoke, do you offer other glass options?
Yes! We have a variety of other glass options for our non-smoking friends. Go check them out over at the shop!
I placed an order two weeks ago and it hasn’t shown up.
Please allow 3-4 weeks for domestic shipping and 6-8 weeks for international shipping. If you still haven’t received your glass, please contact us and we will look into it ASAP.
Do you ship outside of the US?
Yes, however we do require the buyer to cover shipping costs. These costs are subject to change based on postal service rates. We ship at will of the USPS, if there are any shipping restrictions in place, we will contact you to discuss the next steps. If you have any questions, please contact us.
Is all your glass the same?
No. No two pieces are the same. We create our glass items in house and as a result, everything is unique down to the color, pattern, style, etc.
**ALL FUNCTIONAL GLASS APPARATUSES ARE FOR TOBACCO USE ONLY